Finally, an app that gives validated and reliable reviews with no hassles. It is refreshing to see that everything was considered with the FLCKN app. From real time feedback and interaction with your customers and your fellow business partners. This will definitely take the headache out of the constant follow up with the other apps that we are reviewed by. Thanks a Million FLCKN!
Step-by-step guide on how to engage with customer reviews on FLCKN - FLCKN
Welcome to FLCKN
Step-by-step guide
How to engage with customer reviews on FLCKN
1.
Read customer reviews:
The first step in engaging with customer reviews is to read them. Look for customers who have written in-depth reviews that provide valuable feedback.
2.
Respond to customer reviews:
After reading a customer’s review, respond to it promptly. Show that you’ve made an effort to listen to their feedback by thanking them for their kind words or addressing any concerns they may have.
3.
Monitor customer reviews:
Monitor customer reviews on a regular basis so that you can respond to any new reviews in a timely manner.
5.
Ask for feedback:
Don’t be afraid to ask customers for their feedback. This is a great way to start an ongoing dialogue with customers and ensures that you’re always tuned into their opinions.
6.
Take action:
Take action based on customer feedback. You may decide to implement a new feature or adjust existing ones based on customer reviews. This will show that you are listening to customer feedback and are willing to make changes based on what they want.
7.
Follow up:
Make sure to follow up with customers after taking action to let them know that you’ve heard and acted on their feedback. This will demonstrate that you care about their opinions and value their input.
Testimonials
What our users say
William Ramsey
Chef
Lusina G.
Business owner
Customer opinions are important so long as they are factual. FLCKN gives me the exposure, support and peace of mind knowing reviews of my restaurant on their platform are legitimate. Not to mention FLCKN is fun, easy to use and a great way to get to know my customers.